Author Liana M. Vila shares her knowledge with agents, particularly agents who are new to Medicare Sales, to help them to have a successful Medicare Annual Enrollment Period. The book will provide common sense, everyday ways to go about working during the AEP; including how to set up a business plan, along with tools to keep agents organized. The Appointment Intake Form and The Medicare Sales Sheet are included as free downloads.The Author's greatest wish is that as an agent you jump in and little by little get your feet wet. Don't wait until you feel you are 100% prepared or ready. "DO NOT WAIT UNTIL YOU THINK YOU ARE 100% READY BEFORE MEETING WITH A PROSPECT. Just go out there and do it. Do not be afraid of asking questions. You will be fine. You will learn by doing. "